How do I change my password?
Please read the below password requirements!!
If you do not know your current password and need to change it, go to
There may be a delay before the new password is updated, please allow 5 minutes to log in with new password.
Enter your EIU Email address when you reach this field
Password requirements for Eastern:
- Not be a previous password
- Start with a letter
- A minimum of 14 characters
- Have both upper and lower case characters
- Have at least 1 number
- Have at least 1 non-alphanumeric character, The only allowable non-alphanumeric characters are :
- Minus sign - Underscore _ Colon : Asterisk * Exclamation point ! Dollar sign $ Period . Comma ,
If you know your current password and wish to change it, go to and go to Security Info from the menu and choose “change” or you can also go to and you will find the "change password" option on the right
If you are unable to reset your password, please contact the EIU Help Desk at 217-581-4357 during business hours.