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Concerned About a Student? 

As a faculty member, you’re often one of the first to notice when a student is struggling, whether it's a shift in behavior, declining academic performance, or signs of distress. While it can feel difficult to know how to help, a simple, caring conversation can make a big difference.

How to Approach the Conversation

• Find a private, quiet moment to speak with the student one-on-one.
• Express concern based on what you’ve observed. Focus on specific behaviors (e.g., missed classes, changes in engagement, unusual emails).
• Use a calm, non-judgmental tone. Your goal is to open the door to support—not to diagnose or solve the problem.

Sample Phrases to Use

• “I’ve noticed you haven’t seemed like yourself lately, and I wanted to check in.”
• “You’ve missed a few assignments, and I’m concerned about how you’re doing overall.”
• “Sometimes students go through tough times and don’t know where to turn. EIU’s Counseling Clinic is a great resource, and I’d be happy to help you get connected.”
• “It might help to talk to someone outside the classroom setting. Would you be open to learning more about counseling services?”

If You’re Unsure What to Do:

If you're concerned about a student, you're not alone and you don't have to handle it alone. The EIU Counseling Clinic offers consultation services to students, faculty, staff, friends, and family who are worried about someone’s well-being or behavior.

We can help you:

• Talk through your concerns
• Plan how to approach the student
• Identify appropriate next steps or resources
• Reach out directly to the student if appropriate

For more information on referring a student to counseling, go here. 

Call us at 217-581-3413. We’re here to help you support students while respecting their privacy and autonomy.